Please note, we do not accept walk-ins at our clinics, please schedule an appointment using our online booking system. Alternatively, our phone lines are open 7am to 6pm Monday to Friday, 8am to 4pm on Saturdays and 9.30am to 2.30pm on Sundays: 0345 730 4030.
Online booking is the fastest and easiest way to arrange your abortion consultation and medical assessment. Our secure and confidential booking system allows you to choose a time that suits you, find the nearest available clinic, and confirm your appointment discreetly in just a few simple steps.
Booking and appointment FAQs
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I would like to cancel my appointment
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To avoid waiting in our call queue, please email us at info@bpas.org from the email address you used when making your booking. In your email, please include your full name, date of birth, reference number, and the 2nd and 4th characters of your ‘memorable word’. If you provide all these details via email, there is no need to call, as we will cancel your appointment for you.
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What if I change my mind, or wish to rearrange my appointment?
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You can change your mind at any time, we want you to feel completely sure about your decision. If you would like to rearrange your appointment, please call 03457 30 40 30 and we will be happy to help. You can also call this number if you would like to arrange pregnancy options counselling to talk through your choices.
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I have forgotten the details of my appointment
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You will have received an email on the day you contacted BPAS confirming the time and date of your consultation. Please also check your spam or junk folder. If you opted in to receive text messages, you will also receive a text reminder 48 hours before your appointment.
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I have submitted an online form and not heard anything
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Most patients can book their appointment instantly online. If your request needs to be reviewed, one of our appointment advisors will contact you within 24 hours to arrange the next steps. Calls may come from a private number. Please allow 24 hours for us to get in touch, before contacting us about your request.
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I would like an earlier appointment
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The appointment we have offered is the earliest currently available. If possible, we recommend keeping this appointment to help avoid any delays to your care or treatment.
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When will I have my treatment after my telephone consultation?
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Options and timescales for treatment will be discussed with the nurse during your consultation, and you will be told on that call what the next steps will be.
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When will I get a telephone consultation call?
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You will receive an email confirmation once your appointment is booked with all the details of your consultation. Please ensure you are available one hour before and one hour after your scheduled appointment time, so you do not miss your call.
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Do you accept walk-ins?
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No, we do not accept walk-ins at our clinics. Please schedule an appointment using our online booking system.
How can we help?
If you need to attend a clinic or a scan appointment during you care and you’re worrying about affording travel costs to the appointment, please share your concern with us either at booking or during your consultation. We have a number of resources you may be able to access to support you in accessing your appointment. In the meantime, click here to see if you qualify for funding support and it has some additional resources and links that you may find helpful.
